

Once Jim realized what had happened that night, we called Oncor to come out and check the lines. We didn't know what kind of lines they were, if they were hot, or what. The guy got there about 1:45 and told us it was our telephone/cable line and that we would need to call our phone company. Well, it wasn't our cable line because our internet and cable were still working. Since we don't have landline phone service, it's basically just a useless phoneline. So we called our phone company...wait, we don't have a phone company?
I spend about an hour trying to figure out who to call. I finally resorted to calling 611 on my AT&T cell phone and asked them to transfer me to the landline department. There was NO WHERE on their website (not even under contact me) just a regular customer service number. They made you enter a word to describe your issue (IE Bill) and when I put in phone, they wanted a phone number (which we don't have). I finally spoke with someone who said they would come take care of it the next day, Sunday, to make sure and leave the gate unlocked.
Sunday morning while at church, we got a call saying they were going to come take care of it. It's now Thursday, and the phone line still lays draped across our property.
I do give HUGE compliments to my Jimbo who got out there with an ax and hand chopped that enormous branch apart and hauled it all away. Now, if they would come get the dumb wire...
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